New casino carded play set to reduce gambling harm
The rollout of mandatory carded play at the casino marks the delivery of a major recommendation from the Perth Casino Royal Commission.
From 1 December, all patrons using electronic gaming machines at the Crown Perth Casino will need to use a personalised membership card that sets time and loss limits.
The card, which will be linked to each player’s account, will cap play at 12 hours a day and 28 hours a week, and include mandatory breaks every three hours.
Players can adjust their own limits within these caps but any increase to limits will take effect only after a seven-day cooling-off period. Requests to decrease loss limits are applied immediately.
Existing members will need to update their cards, while new players can sign up, taking a photo and setting their limits with the help of casino staff.
The system provides on-screen tracking and monthly activity statements to help players monitor their spending. It also allows the casino to identify risky behaviour and offer support when needed.
The introduction of carded play represents a major step toward reducing the risk of gambling harm at the casino.