Many programs are available to sport and recreation organisations to help create safe sporting environments for all Western Australians. They help increase the capacity of State Sporting Associations (SSAs) and affiliated clubs to shape and maintain a welcoming environment, building a positive culture that makes all participants feel safe and included within their club.
Everyone has the right to participate in sport and recreation and there are factors that need to be considered to ensure their environment is safe, fair and accessible to all.
Complaint management framework
An important part of providing a fair environment is being able to manage and resolve issues or conflicts that may arise in a transparent and timely manner. Having a clear complaint management framework and procedure is invaluable for all staff, volunteers, coaches, parents and children when these issues emerge.
Online communication and cyber safety
Online communication, especially social media, has become an important tool for clubs and organisations to connect with their members and the wider community. This has both opportunities and risks. Organisations should adopt a balanced approach to cyber safety and pro-actively consider how to reduce any potential misuse, through education and the introduction of policies and procedures.
Member protection involves protecting members from harassment, abuse, discrimination and other forms of inappropriate behaviour, and adopting appropriate measures to ensure that the right people are involved in an organisation, particularly when it comes to those involved with juniors.
Your organisation’s Member Protection Policy is a commitment to provide a safe environment for everyone involved. It is important for sport and recreation clubs to have a member protection policy. If you don’t currently have a member protection policy, please visit the Australian Sports Commission website and download the template provided.
Member Protection Information Officers (MPIOs)
MPIOs are the first point of call for inquiries, complaints or concerns about harassment, abuse or discrimination in an organisation or club. They provide information about a person’s rights, responsibilities and options when managing an issue or complaint, and provide advice about the Member Protection Policy of a sport.