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MPIOs are there to listen to issues raised by members of any sport before triaging and referring them to the right place to find a resolution. The MPIO is responsible for providing information about a person's rights, responsibilities and options to an individual making a complaint or raising a concern, as well as information support during the process.

MPIO training content:

• Identify your sport’s child safeguarding and member protection policies and relevant complaint handling contacts
• Explain the responsibilities of a Member Protection Information Officer in a sporting organisation
• Utilise skills in listening, decision making and trauma-informed practice
• Identify if a matter raised is a potential breach of your organisation’s policy
• Advise on options available to participants who have witnessed or experienced a potential breach of prohibited conduct
• Advise on activities clubs can take to promote safe, fair and inclusive sport.

Prior to the session, attendees will be emailed a workbook covering pre-workshop reading and activities that will be referred to in the workshop. A Teams link will be sent to the email provided prior to course commencement.

Attendees will be able to access an MPIO Training Certificate from the Play by the Rules/Sport Integrity Australia eLearning Platform following the workshop.

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