Page title

Intro

Effective date: 30 September 2011
Last amended: June 2021
Next review: 2023

Disclaimer

This policy is designed to provide information in regard to the subject matter covered, and with the understanding that the Gaming and Wagering Commission is not passing legal opinion or interpretation or other professional advice. The information is provided on the understanding that all persons undertake responsibility for assessing the relevance and accuracy of its contents.

Legislative Basis

Section 8(2)(da) of the Gaming and Wagering Commission Act 1987 provides for the Gaming and Wagering Commission (the Commission) to take steps to minimise harm to the community caused by gambling.

Reducing the availability of ATMs and access to credit on the gaming footprint has been reported to assist in reducing harm caused from gambling.

EFTPOS/Contactless Payments

EFTPOS and contactless payment methods are permitted throughout the Crown Casino.

Patrons are permitted to purchase gaming chips at designated area/s within the casino, at a gaming table; or purchase tickets at ticket redemption terminals (or similar type facilities) for use on electronic gaming machines with debit card only. No credit transactions are permitted.

EFTPOS and contactless payments are permitted at restaurants and bars located on the gaming footprint with the following withdrawal limits:

Patrons are permitted to withdraw cash via debit card transactions only at its restaurants and bars within the gaming footprint restricted as follows:

  • up to a maximum cash withdrawal of $400 per transaction; and
  • with a daily cash withdrawal limit of $500 per person.

Personal Identification Number (PIN) will also need to be entered into the EFTPOS terminal for all transactions.

Crown Perth will ensure the following responsible gambling initiatives are adhered to:

  • all table game staff will undertake face to face responsible gambling training;
  • responsible gaming branding will be included on EFTPOS terminals;
  • responsible gaming QR codes will be included on tabletop signage;
  • Responsible Gaming physical brochures to be held on applicable gaming tables;
  • there will be no marketing or branding of the EFTPOS terminals; and
  • EFTPOS terminal merchant code of Gambling/Casino to be applied.

Automatic Teller Machines

There are restrictions on the placement of ATMs within Crown Perth, and the amount of money that can be withdrawn within a 24 hour period. Limiting access to ATMs encourages patrons to have breaks in play as part of harm minimisation requirements.

ATMs are permitted on the same level as the casino main entry, close to the location of the security officers and under existing CCTV coverage.

ATMs are not permitted to be located:

  • in the area covered by the casino gaming licence; or
  • within 40 metres (walking distance) of any entrance to the gaming floor, unless the ATM has a withdrawal limit of $400 per customer, per day (24 hours).
Page reviewed 26 August 2021