The department will be closed from Wednesday 27 December 2023 to Monday 1 January 2024. We will respond to queries in the New Year. Best wishes for a safe and happy festive season.
Information on how to access and use the portal.
First you must create an account. This account will be used to submit your applications, returns and change your address details.
Once your details have been entered and registered, you will not be required to register your details again. You can amend your details at anytime by logging into your account.
If you experience any issues with the account creation process please contact our department on 61 8 6551 4999.
If you experience any issues with resetting your password please contact our department on 61 8 6551 4999.
You have created an account, but have not submitted your Applicant Details Form.
The application has been destroyed and cannot be recovered.
This issue might be related to the internet browser you are using.
If you have received an email from what appears to be from the department. It states that in order to proceed with <application
type> online that I need to provide personal identification.
The department will never ask for your personal information in any emails. Once
you have submitted your information via the electronic address system we
store it on our database.
If you have recently changed address
or telephone numbers you can amend this information on the approved manager
home page through the portal.
The online log-in/registration page will always be at the department's portal website address: portal.dlgsc.wa.gov.au
Prior to logging in you should ensure that the URL has 'https:' before the department’s portal website address.
This ensures that your internet browser creates a secure connection with our government servers.
When you create a new user a window will appear on your current web page, you will not be directed to another one.
We recommend that the only browser window that you have open is the current one when dealing with your online applications. This will stop any potential malicious code on other websites you may be on from obtaining your log-in details or information.
Telephone 61 8 6551 4999Email email@example.com
Do not submit enquiries with this form.