The department will be closed from Wednesday 27 December 2023 to Monday 1 January 2024. We will respond to queries in the New Year. Best wishes for a safe and happy festive season.
Help for individuals to renew their approved manager card.
Login to lodge and renew applications, manage licensing and submit returns.
The licensee of a liquor licensed premises is required to have an Approved Manager on their premises at all times when business is conducted. In essence, the approved manager is also responsible for the day to day operations of the business and must ensure
compliance with the provisions of the Act.
This lodgement guide should be read in conjunction with the Approved Manager Lodgement Guide.
The approved managers card lasts for a period of five years, unless otherwise indicated on the card. The expiry date is listed on the front of the card.
The department will notify you two months prior to the expiry of your approval via the contact details currently listed on your online account. However, the onus is on you to renew your approval when it is nearing expiration.
The renewal application will be automatically created when your approval is nearing expiry, and will require you to simply log into your account, generate your renewal application and complete the application to renew. This application will be located on the My Account page and will only be accessible until the expiry of the current approval.
The renewal application must be completed and paid for before the expiry date of your current approval.
Once payment has been made it will take at least 2 to 3 business days for the fee to register on the department’s system. Paying by post will take longer. Please take this into account when organising your preferred method of payment. If posting your payment make the cheque payable to the Department of Local Government, Sport and Cultural Industries.
If your approved managers card expires before you are able to complete the renewal application you are no longer considered to be an approved manager.
To become an approved manager again you must complete a new application and resubmit your training certificate, NPC and have your photo re-taken at an Australia Post Office. The new application fee will also apply in this instance, instead of the reduced renewal fee.
Section 34 of the Act states that approved manager applications cannot be granted if the applicant is:
To renew your approved managers card you will need access to your online account and complete the approved manager renewal application.
Additional documentation that maybe applicable:
If you have forgotten your username please contact the department on 61 8 6551 4999.
If you remember your username, but have forgotten your password, please use click Reset Password on the portal homepage. If you have attempted to use this option, and the confirmation email did not come through to your email account, please contact the department for further assistance.
To generate the renewal application:
Your application is not deemed lodged until payment has been received by this department. This will affect your ability to renew your approved managers card if you attempt to make payment a day before it expires.
After completing the application form you will be directed to the payment section. Alternatively you can make payment via the My Account page under Outstanding Fees.
There are two different fees for this application depending on whether it is completed online or requires attendance at a participating WA Post Office that can take photos.
Please note that if you are unable to submit your NPC certificate and any other documents required online via your account, you will need to print off the Application Summary from your online application and take it to a participating WA Post Office together with ID to prove your identity, payment and any documents specified on the Application Summary. Please note a new photograph will also be taken.
The department requires your photograph to be updated every 10 years. Your renewal application will automatically indicate if a new photograph is required. If you wish to update your photograph earlier than 10 years, you can select this option when completing
the renewal application.
Photographs can only be taken at a participating WA Post Office and will result in a higher fee. When attending a participating WA Post Office that can take photos you will need to print the application summary from your online application and bring it
with you together with ID to prove your identity, payment and any documents specified on the application summary.
You are not required to re-sit any of the training to complete your renewal application.
This information is designed to provide authoritative information regarding the subject matter covered, and with the understanding that the Director is not passing legal opinion or interpretation or other professional advice. The information is provided on the understanding that all persons undertake responsibility for assessing the relevance and accuracy of its contents.
Do not submit enquiries with this form.